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Charge 3 damaged wristband

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‎08-03-2020 00:29 - last edited on ‎09-15-2020 11:05 by Fitbit Moderator

‎08-03-2020 00:29 - last edited on ‎09-15-2020 11:05 by Fitbit Moderator

I am from Malaysia, Where can I get a replacement of wristband for my charge 3??

 

Moderator edit: updated subject for clarity

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‎08-06-2020 19:00

‎08-06-2020 19:00

Welcome to the Fitbit Community @NANAMOKKA.

 

I'm sorry to hear that your Fitbit Charge 3 wristband is damaged. Thank you for the information provided.

 

There is no Fitbit reparation center in Malaysia to fix Fitbit products. However to evaluate this situation, I created a case with Customer Support. Please check your inbox on the next days. They will let you know how to proceed as soon as possible. Thank you for your patience.

 

If you have any question, please let us know.

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