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Charge 3 dark and unresponsive screen

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‎01-15-2021 13:25 - last edited on ‎01-16-2021 17:40 by Moderator Alum

‎01-15-2021 13:25 - last edited on ‎01-16-2021 17:40 by Moderator Alum

Hi David, I am also having the problem. Can’t see data on the Fitbit Charge 3, but it is recording the data because I can sync it on the app. As it’s supposed to be waterproof, I wear it in the shower and ocean swimming regularly. What can I do?

 

 


Moderator edit: subject updated for clarity

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‎01-16-2021 17:42

‎01-16-2021 17:42

Hi @2759, welcome to the Fitbit Community forums. 

 

Thank you for sharing that you've been experiencing this inconvenience with your Charge 3. 

 

Before considering other options, could you please confirm if you already tried the steps mentioned in this post since you started to see the dark display on your Charge 3?  This has been useful for other users. 

 

Please keep me posted. 

Davide | Italian and English Community Moderator, Fitbit


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‎01-24-2021 21:11

In response to DavideFitbit

‎01-24-2021 21:11

Hi, Followed your link and all is well
Thanks Yvette Beurteaux

Sent from my iPad
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‎01-26-2021 14:24

In response to 2759

‎01-26-2021 14:24

@2759 that's great news, thank you for sharing this update. 😀

 

Have a great day! 

Davide | Italian and English Community Moderator, Fitbit


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