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Charge 3 died after a swim in the river

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‎05-04-2022 09:45 - last edited on ‎05-05-2022 08:11 by Fitbit Moderator

‎05-04-2022 09:45 - last edited on ‎05-05-2022 08:11 by Fitbit Moderator

I jumped in the water for probably 30 seconds, the water was cold, but not excessively cold, and not 50m.  I've tried all the suggestions I've researched online with no luck.  Any (maybe) new suggestions?

 

 

Moderator edit: format. 

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‎05-05-2022 08:20

‎05-05-2022 08:20

Welcome to the Fitbit  Community, @BMart727. I'm sorry to hear about your Charge 3 and thank you for trying all the  suggestions you researched online. 

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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