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Charge 3, died quickly, vibrated & won’t turn on

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‎05-24-2021 18:47 - last edited on ‎05-25-2021 08:41 by Fitbit Moderator

‎05-24-2021 18:47 - last edited on ‎05-25-2021 08:41 by Fitbit Moderator

My charge 3 didn’t hold a charge for a few days. Then it vibrated for a good 2 minutes and died. I’ve tried every help forum and all the DIY.

it’s gotten hot on the charger after charging it overnight.

ive held down the power button & tried and refried and retired plugging it in & holding for 8 seconds, 30 seconds, 1 minute. No smiley face or vibrations.

is there anything I can do? Halp me! I’m not in a position to go out and buy a new one so any & all help is greatly appreciated! 

 

 

Moderator edit: format. 

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‎05-25-2021 08:44

‎05-25-2021 08:44

Welcome to the Fitbit Community, @Leskey06. I'm sorry to hear about what happened with your Charge 3 and thank you for mentioning the steps you have followed in order to make it work again. 

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums.  

Andrea | Community Moderator, Fitbitp>

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