help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 difficulties to sync and register my activities

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-01-2021 00:51 - last edited on ‎08-01-2021 13:24 by Fitbit Moderator

‎08-01-2021 00:51 - last edited on ‎08-01-2021 13:24 by Fitbit Moderator

Can anyone help with any of these problems. My charge 3 loses half an hour over night. It can’t pair up to sync it doesn’t recognise automatically any activity and it doesn’t notify of any calls or texts. I can’t get to support as my wait time never changes!!! 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-01-2021 13:23

‎08-01-2021 13:23

Welcome to the Fitbit Community, @Mygclz.

 

Thank you for the information provided.

 

To resolve set up issues, please follow these troubleshooting steps. Once your Fitbit Charge 3 gets paired, you should start receiving notifications, sync your activities and the time should get fixed automatically.

 

Whether you continue experiencing difficulties after following our instructions, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes