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Charge 3 discomfort

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‎01-09-2020 17:25 - last edited on ‎09-27-2020 16:58 by Fitbit Moderator

‎01-09-2020 17:25 - last edited on ‎09-27-2020 16:58 by Fitbit Moderator

I just started wearing my Charge 3 about 3 hours ago and my wrist/elbow started to hurt. Thought it was strange and looked it up and was surprised to see other people saying the same. Anyone have any solutions?

 

 

Moderator edit: subject for clarity

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‎01-10-2020 03:53

‎01-10-2020 03:53

Welcome to the Community, @Kaylablack6.

 

I am sorry to hear about the discomfort your Charge 3 is causing you. I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

In the meantime, I recommend taking off the unit and check our wear and care page.

 

Let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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