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Charge 3 display can't be read outside

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‎04-19-2019 16:09 - last edited on ‎11-17-2020 11:08 by Fitbit Moderator

‎04-19-2019 16:09 - last edited on ‎11-17-2020 11:08 by Fitbit Moderator

Charge 3 can’t see the screen when I’m outside and how do you lengthen the time for data to remain on the screen 

 

 

Moderator edit: updated subject for clarity

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‎04-20-2019 09:29 - edited ‎04-20-2019 09:34

‎04-20-2019 09:29 - edited ‎04-20-2019 09:34

Welcome on board @Coonette, it's nice to see you around the Community Forums! On Charge 3, you can manage basic settings including brightness, heart rate, and button sensitivity directly on your tracker. Open the Settings app and tap a setting to adjust it. Swipe up to see the full list of settings. 

 

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In regards to the length time, for anything else you would like to see implemented in the future, consider visiting our Feature Suggestions board. This is a space where Community users can post features, ideas, and suggestions that they'd like to see in future Fitbit products, accessories, and software and top-voted suggestions get relayed to our product team for review.   

 

I was making some research and was able to find this idea asking for the same:

 

 

Please cast a vote for the idea and leave a comment to show support for it. You can learn more about how Fitbit decides what suggestions get released in our FAQs.

 

We're constantly striving to improve Fitbit products and services, and we very much appreciate all of the input we receive from our customers. 

Let me know if there's anything else I may assist you with.

Maria | Community Moderator, Fitbit


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‎09-10-2020 04:22

‎09-10-2020 04:22

I had the same problem, but discovered I must have accidentally changed the brightness display setting  to dim. Swipe the clock face to the settings menu and check the brightness setting. You can change it to dim, normal or auto.

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