Charge 3 display disappears when outside in daylight

[Betts77]

Time display disappears when outside in daylight. I keep setting screen brightness but it doesn’t stay set.

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Betts77.

Thanks for the details shared in your post. I recommend confirming that you don't have "Sleep Mode” turned on: press and hold the button on your device. Tap a setting to turn it off. You can change the screen's brightness in the Settings app on your device. For more information, see How do I navigate my Fitbit device?

If the issue persists, try restarting your device: How do I restart my Fitbit device?

By the way, I've moved your post to Other Charge Trackers board so we can keep our forums organized.

Hope this helps. 

[DaveC53]

I am having the same issue.  Is there a way to have the display bright enough to see when outdoors?  It linits the usefulness when you can't read the information.

[WilsonFitbit]

Hello @DaveC53. It's nice to see you around. 

Thank you for the information. Regarding your question, I'd like to let you know that as mentioned on the post above, you can change the screen's brightness in the Settings app on your device. For more information, see How do I navigate my Fitbit device?

If the inconvenience persists after adjusting the brightness, you can also refer to this thread for some troubleshooting steps. 

Hope this helps.