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Charge 3 display, heart rate and sleep issues

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‎05-23-2020 01:23 - last edited on ‎09-16-2020 19:47 by

‎05-23-2020 01:23 - last edited on ‎09-16-2020 19:47 by

I noticed a line through my display yesterday lunch. Throughout the day, more lines appeared. I’ve also noticed it isn’t tracking my sleep and it isn’t showing my heart rate either. Any advice?

 

 

Moderator Edit: Clarified subject

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‎08-15-2020 09:23

‎08-15-2020 09:23

Welcome to the Community, @AshK87.

 

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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