help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 display is black

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-24-2021 08:29 - last edited on ‎09-24-2021 18:45 by Fitbit Moderator

‎09-24-2021 08:29 - last edited on ‎09-24-2021 18:45 by Fitbit Moderator

I can't read the display. I can't tell if I have been successful in restarting or rebooting because there is no readout. I feel the vibration, but no display (so no happy/sad face)..

Is it time to trash this device ? This is my 3rd "Charge". Is there a recall or fix coming ?  How do I know if there is a remedy?

 

 

Moderator edit: format. 

Best Answer
Labels:
1 REPLY 1

‎09-24-2021 18:56

‎09-24-2021 18:56

Thanks for getting back to us @BusterPetLuma. I'm sorry to hear about your Charge 3 display and thank you for letting us know that tried restarting your tracker. 

 

I noticed that you already got in touch with our Support Team and that they have already assisted you. 

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer