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Charge 3 display is faded

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‎07-01-2021 07:30 - last edited on ‎07-01-2021 08:14 by Fitbit Moderator

‎07-01-2021 07:30 - last edited on ‎07-01-2021 08:14 by Fitbit Moderator

I know this has been discussed earlier and I tried the methods to fix but in vain. My Fitbit seems faded almost 70% can’t see much on the screen now. Need help.

 

 

 

Moderator edit: subject for clarity

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‎07-01-2021 08:19

‎07-01-2021 08:19

Hello @Goingtobefit. Welcome to the community forums! 

 

Thank you for the information and for the troubleshooting steps you've performed prior to posting. It seems that you have followed the recommended tips from this thread and since the issue has persisted, my best recommendation is that you please reach out to our Support Team for further assistance. 

 

Note that you can contact them through the link provided in the thread or you can click here to get connected. Also, take into consideration that you can contact them through chat or over the phone, but phone wait times are longer than normal, so I recommend initiating a chat. 

 

Make sure to provide a brief explanation of the inconvenience and mention the steps you've followed, this way they can assist you from there. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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