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Charge 3 display is fading

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‎07-30-2020 07:33 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

‎07-30-2020 07:33 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

My display started to fade last night. It sometimes shows a faded display and then fades off into just black. I tried doing a restart on it, but it didn't help. When it is plugged in charging, it is bright, but sometimes fades off. It still tracks, connects to phone and vibrates.  

 

 

Moderator edit: subject for clarity

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‎08-06-2020 16:41

‎08-06-2020 16:41

Welcome to the Fitbit Community, @cmb9802.

 

I appreciate your participation in the Forums and sharing that your Charge 3 display is fading. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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