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Charge 3 display is very dim

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‎04-25-2020 15:21 - last edited on ‎09-17-2020 11:44 by Fitbit Moderator

‎04-25-2020 15:21 - last edited on ‎09-17-2020 11:44 by Fitbit Moderator

My charge 3 display has gone dim...too dim to see in normal daylight.  The dim setting can only be seen at night.  I've tried restarting and resetting it, but no luck.  How can I fix this??

 

 

Moderator edit: updated subject for clarity

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‎05-09-2020 08:34 - edited ‎10-13-2023 07:10

‎05-09-2020 08:34 - edited ‎10-13-2023 07:10

Hello @sjgersbach, welcome to the Community Forums. We apologize for the late response. 

I'm sorry to hear that your Charge 3's display got dimmer. Thanks for taking the time to troubleshoot your tracker prior to contacting us, I'm here to help you.

I went ahead and created a case for you with our Support Team. Keep in mind that we may need more than 7 business days to respond, due to recent events affecting our operations. Stay tuned of your inbox to the email address associated with this account. 

Maria | Community Moderator, Fitbit


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