Charge 3 display not turning on

[Deacon1340]

I have tried restarting and changing the clock face I even called tech support. is there no way to correct this. It is working I can see it changing on the app just can't see the device!

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @Deacon1340, welcome to the Community Forums.

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here, I understand how frustrating this situation can be for you. Just as mentioned in your post, our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.

[Deacon1340]

 I really like the Fitbit however it is less than two years old I am going to check other options.