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Charge 3 display, sleep and hourly activity issues

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‎06-03-2020 09:37 - last edited on ‎09-16-2020 19:21 by

‎06-03-2020 09:37 - last edited on ‎09-16-2020 19:21 by

My Charge 3 has stopped tracking sleep and the app is not showing hourly steps. I have also started showing lines across the top of tracker

 

 

Moderator Edit: Clarified subject

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‎06-18-2020 06:35

‎06-18-2020 06:35

It's great to see you here, @Finepainter.

 

Thanks for troubleshooting the issues you are experiencing with your Charge 3. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎06-27-2020 13:26

In response to AlejandraFitbit

‎06-27-2020 13:26

I am having the same issue! How about the support team adding the solution on line so we ALL can fix this!

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