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Charge 3 display went black

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‎10-16-2020 11:18 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

‎10-16-2020 11:18 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

My charge 3 has gone black. After I updated it There has been no display. Tried resetting it doesn’t work. Help please 

 

Moderator Edit: Clarified subject

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‎10-16-2020 13:55 - edited ‎10-11-2023 03:14

‎10-16-2020 13:55 - edited ‎10-11-2023 03:14

Hi there @Emmmmmmmmmmmmma, welcome to the Community Forums. I'm sorry to hear that your Charge 3 wen't blank after the update, I understand where your concern is coming from. Thanks for trying to fix the screen prior to posting here, I'll be glad to continue to help you.

I've seen that you got in touch with our Support Team after posting here and they're now helping you to get back on track. Please stay tuned to your inbox for updates on your case.

Maria | Community Moderator, Fitbit


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