Charge 3 display won't turn on when moving my arms

[Ric12]

My Charge 3 display does not come on with arm movements, only when the side button is pressed.

Moderator edit: updated subject for clarity

[JohnnyRow · Accepted solution]

On wrist  Settings > Display > Screen Wake > Motion & Button.

If that doesn't work, check you are not in Sleep Mode.

[Ric12]

Hi JohnnyRow, my device was in sleep mode. Ok now,Thanks

[JuanJoFitbit]

Hi @Ric12, welcome to our Fitbit Community. I'm glad to hear that you managed to get the issue resolved. Thank you for posting the update here.

As a side note, I'd like to share the Charge 3 manual, so you can check out all its features and you can get the most out of it.

Thank you for your help @JohnnyRow.

I'll be around if more assistance is needed.

[mcadoo456]

Thank you. It is working. 

[JuanJoFitbit]

@mcadoo456 That's great news! I'm glad to hear that your Fitbit device is working properly. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board, where you can share your experiences, meet people and create your own topics.

See you around! 😀