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Charge 3 doesn't activate alarm when I cross the daily steps goal

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‎12-12-2020 06:16 - last edited on ‎12-14-2020 03:09 by Fitbit Moderator

‎12-12-2020 06:16 - last edited on ‎12-14-2020 03:09 by Fitbit Moderator

My Fitbit Charge 3 doesn't make sound after making  10000 , or 20000 steps.

 

 

Moderator edit: updated subject for clarity

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‎12-14-2020 03:08

‎12-14-2020 03:08

Hi @zobenko2443, welcome to our Fitbit Community. Regarding the vibration or sound issue that your Charge 3 is experiencing when reaching your daily steps goal, I'd like you to restart it as described in this help article.

 

After this, make sure that the daily goal is set properly and the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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