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Charge 3 doesn't sync, vibrates and battery drains quickly

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My Fitbit started vibrating constantly yesterday, I tried all the options on here to reset it but nothing worked. It stopped syncing again I tried options on here but nothing worked now it won’t sync and the battery is dying everyday I charged it fully yesterday then again this morning and it’s nearly dead again. Can it be sorted or do I need a new one? 😢

 

Moderator edit: updated subject for clarity

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Thank you for visiting the Fitbit Community, @Mandib66.

 

Thanks for trying to resolve the issue with your Fitbit Charge 3 before contacting us.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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How do I contact you please? When I click on the here there is no option to call and my country isn’t Spain I’m home now. Thank you 

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Thanks for your response, @Mandib66.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Feel free to contact us at any time.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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