Charge 3 doesn't track steps and mileage on Aerobic exercises

[BecOak3221]

Hi all, do any of you know if there is a way to record my mileage or km when in an aerobic workout? I enjoy doing the walking workouts and fitbit automatically counts it as an aerobic activity but doesn't tell me what my mileage would be if I were to be walking? Does anybody knkwnof there is a way around this? 

Thanks in advance 🙂 

Moderator Edit: Clarified subject

[AlvaroFitbit]

@BecOak3221 Thanks for stopping by!

Let me help you with this. For non step based activities like aerobic or yoga, Fitbit devices won't count steps or distance as this isn't really applicable. If you are actually walking but for some reason the tracker detects an aerobic exercise then please note that your device detects activities based on the motion on your arm. The automatic detection is a feature called SmartTrack and it requires constant movement for at least 10 minutes to detect an activity. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and records the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. If your heart rate is high but there isn't much motion (yoga, weight lifting, etc.) then these activities will be difficult to be detected by your device. Still you can manually log your activity so you have a record on your account or use the activity mode on the device itself.

Hope this helps.