Charge 3 doesn't turn on when I turn my wrist

[MyAnnie1961]

When I turn my wrist to see time it doesn't automatically  come up.

It did work the first few times then stopped. It is a refurbished  charge 3. Pd over 100$ for it.

Moderator edit: updated subject for clarity. 

[AndreaFitbit]

Welcome to the Fitbit Community, @MyAnnie1961. I'm sorry to hear that your Charge 3 time doesn't automatically come up when you turn your wrist.

When the screen wake setting is on, turn your wrist toward you to turn on the screen:

Open the Settings app and swipe up to see the full list of settings. Turn the screen wake on by removing the line on the light bulb.

[willjoe]

Open your Fitbit's Quick Settings, tap the screen wake icon (which looks like a watch) and change your Fitbit's screen wake option to Automatic, so every time you lift your wrist to look at your Fitbit, it automatically turns on

Regards,

Will