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Charge 3 dosen't sync and dosen't turn on

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‎10-15-2020 09:06 - last edited on ‎11-12-2020 13:33 by Fitbit Moderator

‎10-15-2020 09:06 - last edited on ‎11-12-2020 13:33 by Fitbit Moderator

2 problems here. 1, My Charge 3 has had problems syncing and every time I need to sync it, I have to reboot the device. 2, Today when I rebooted it, the screen went black and the screen does not turn on. I can still feel vibrations when I press the button though.

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‎10-15-2020 09:38 - edited ‎10-15-2020 09:40

‎10-15-2020 09:38 - edited ‎10-15-2020 09:40

Same exact problem.  Couldn’t sync and now won’t turn on and when you hold the button in it vibrates non stop.  Rebooted the app and charge numerous times 

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