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Charge 3 doubling distance information

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‎02-05-2020 17:29 - last edited on ‎09-22-2020 15:05 by Fitbit Moderator

‎02-05-2020 17:29 - last edited on ‎09-22-2020 15:05 by Fitbit Moderator

My Charge 3 is logging twice the distance that I run. I’ve been running the same route for three years, six miles, and from a couple of months ago my Fitbit is logging twelve with no apparent reason why. How can I fix this? 

 

Thank you in advance.

PS. Please explain step by step

 

 

Moderator edit: subject for clarity

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‎02-06-2020 06:16

‎02-06-2020 06:16

Welcome to the Community, @EstebanPM.

 

Can you please tell me how are you registering your activities? In the meantime, check the article: How accurate are Fitbit devices?.

 

I hope to hear from you soon. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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