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Charge 3 edge of screen chipped

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‎08-02-2020 16:30 - last edited on ‎09-15-2020 11:07 by Fitbit Moderator

‎08-02-2020 16:30 - last edited on ‎09-15-2020 11:07 by Fitbit Moderator

So the edge of my screen (along the top edge) has two chips in it. One large and one small, I have no memory of hitting it and I know I never dropped it. I was wondering if there was a way to replace the screen or I'd there is some kind of filler I could use to repair it. Thanks

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‎08-05-2020 15:23

‎08-05-2020 15:23

Thank you for visiting the Fitbit Community @Ashwood1024.

 

I'm sorry to hear that your Fitbit Charge 3 screen is damaged. Thank you for the information provided.

 

Please be aware that there is no reparation center to fix your Tracker, however to evaluate this situation, I created a case with Customer Support. Please check your inbox on the next days. They will let you know how to proceed as soon as possible. Thank you for your patience.

 

Please let us know if you have any question.

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