Charge 3 error "No Internet Connection" with Sprint HTC M9 Android - will not sync

[DanceCrazedGuy]

I cannot get my Charge 3 to sync with my Sprint HTC m9. It used to work just fine until about 10 days ago. I've tried everything I can think of. I've rebooted the device, turned off and on bluetooth/wifi/data, rebooted the telephone, cleared the cache, and uninstalled and reinstalled the fitbit software. Nothing seems to work. Can anyone help?

[Skyrider]

Greetings.

Hope you know you posted in the Charge 4 forums 🙂

https://community.fitbit.com/t5/Charge-3/bd-p/charge3

Best to ask your question there.

[Giampi71]

Topic moved to correct section

[Rich_Laue]

Check this answer. 

If you have a VPN, try turning this off