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Charge 3 face went black

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‎02-08-2020 05:43 - last edited on ‎09-22-2020 15:03 by Fitbit Moderator

‎02-08-2020 05:43 - last edited on ‎09-22-2020 15:03 by Fitbit Moderator

I've done the hard reboot on the charger and get a smiley face. Then when I take it off the charger it is black again. Every now and then I get white lines moving across the screen but then nothing. Help. 

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‎02-08-2020 11:09

‎02-08-2020 11:09

Contact Customer Support.

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