Charge 3 faded screen and blank right side

[PhilCN]

The screen is too faded to see in daylight. The chosen display was analogue clock face. I have already checked the the brightness is set to normal. I tried different click faces. The digital display appears slightly brighter but with this display the right edge of the screen is blank and the last digit of the time is therefore not displayed. I've tried all the reset options but nothing works. 

Moderator edit: subject for clarity

[WilsonFitbit · Accepted solution]

Hello @PhilCN. Welcome to the community forums! 

Thank you for the detailed information and for the troubleshooting steps. It seems that you have followed the recommended tips from this thread and since the issue has persisted, my best recommendation is that you please reach out to our Support Team for further assistance. 

Note that you can contact them through the link provided in the thread or you can click here to get connected. Also, take into consideration that you can contact them through chat or over the phone, but phone wait times are longer than normal, so I recommend initiating a chat. 

On a side note, please make sure to explain the inconvenience and the troubleshooting steps you've tried, this way they can assist you from there. 

See you around.