Charge 3 faded screen

[sc2504]

My charge 3 screen had partly faded. I did all that was suggested but it made no difference.  Luckily I bought it from Amazon so it was under guarantee . I contacted them , they put me straight in touch with fitbit themselves. My new replacement is on its way. So pleased with the customer services . 

[EdsonFitbit]

Welcome to the Fitbit Community @sc2504.

I'm glad to hear that you'll receive a replacement Fitbit Charge 3. Thanks for sharing your experience with us.

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

I moved your post to Other Charge Trackers board because it is more related to the topic.

See you around.

[Krysia53]

I received my Fitbit charge 3 as a gift less than 2 years ago...over the last two weeks it no longer illuminates 

any suggestions?

Moderator Edit: Formatting

[sc2504]

Hi hunIf it's still under guarantee they will replace it. Contact them . Good luck Sent from my Samsung Galaxy S7 - powered by Three

[EdsonFitbit]

Welcome to the Fitbit Community @Krysia53.

Please try to change the brightness of your Fitbit Charge 3 to see if the issue gets resolved. For instructions on how to navigate your Charge 3, please visit this article

Whether this doesn't help, you can restart your Tracker by following these steps. In addition, please make sure the features Sleep Mode and Do Not Disturb (DND) are disable.

Thanks for your suggestion @sc2504.

Hope this helps.