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Charge 3 fully charged battery shows 50% after 5 hrs

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‎10-07-2020 10:50 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

‎10-07-2020 10:50 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

I got a replacement watch earlier this year, but now it has started to act weird. The battery lasts no more than 8 hours, even when notifications etc is turned off. I have tried all the same tips I got from support before I got the replacement watch, but nothing works. The battery time was my reason for choosing Charge3. Pretty fed up! I have borrowed  simular watch from my sister to compare the battery life, this show 86% after 24 hours AND is an older watch. Not good, Fitbit!

 

 

Moderator Edit: Clarified subject

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‎10-12-2020 08:15 - last edited on ‎06-21-2025 08:00 by Fitbit Moderator

‎10-12-2020 08:15 - last edited on ‎06-21-2025 08:00 by Fitbit Moderator

@Krilis Welcome to the Fitbit Community!

Sorry to hear that your Charge 3 battery is draining quickly and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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