Charge 3 gets hot when charging

[Jennifert-85]

I was having issues with my fit bit not showing notifications, I plugged it in and now it won't turn on and when I plug it in, it gets hot. It isn't turning on but still gets hot when I charge it.

Moderator edit: subject for clarity

[Ash2323]

Exactly. I’m appalled that so many people are having these issues and no fiend to be available 

[Latoya10]

Hello Ash2323,
Sorry to hear that you are experiencing issues with your watch so early on
and at all even...If you contact fitbit they will replace your watch, but
you will have to mail the old one (the watch you have now) and then,fitbit
will send a new one in the mail. unfortunately it will not come quickly.
I'm not sure what the turnaround time would be, but hopefully fast in your
case.
good luck to you my friend!
Latoya

[DY666]

My charge 3 is doing the same thing.  It was requiring charging everyday and now it stopped displaying anything.  I cannot reset it and when I plug it in it gets too hot to hold.  Please help.

[WilsonFitbit]

Hello @DY666. Welcome to the community forums. 

Thank you very much for the detailed information. At this time, I was able to see that you reached out to our Support Team and they have provided information and assistance regarding this matter. If you still have additional questions or inquiries, I recommend replying back to them and they will be more than glad to continue assisting you. 

On a side note, I'd like to let you know that this thread is now closed and if you have any questions or inquiries, please post them in a new thread. 

See you around.