Charge 3 got wet now battery drains from 100 to 0 in an hour

[Jackieclanton]

I went swimming and got the Fitbit wet and it wouldn’t turn on but I thought it might be dead.  when I hooked it to a charger it said 2 percent and charged up but when I put it back on it was dead again in an hour I charged it again and same thing.  😟😢. I thought you could swim with them?? 

[EdsonFitbit]

Welcome to the Fitbit Community, @Jackieclanton.

Thank you for the information provided.

Your Fitbit Charge 3 is water-resistant to 50 meters and it shouldn't get damaged after a swimming session. I would recommend following these troubleshooting steps to resolve battery issues.

Whether this doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

Please let us know if you have any questions.

[Jackieclanton]

None of the trouble shooting techniques worked but i just put it on the charger and left it and took it off randomly to see how well it was holding a charge and the first few times it drained fast but it has been working great for about 6 hours now so hopefully it’s going to be ok🤞No more swimming with it though 

[EdsonFitbit]

Thanks for your response, @Jackieclanton.

I'm glad to hear that your Charge 3 is working great so far.

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

See you around.