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Charge 3 has a white line across the screen

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‎04-24-2021 17:05 - last edited on ‎07-19-2021 09:51 by Fitbit Moderator

‎04-24-2021 17:05 - last edited on ‎07-19-2021 09:51 by Fitbit Moderator

My fitbit stopped showing anything on the screen today. When I plugged it in to the charger, it briefly showed that it was at 79%, then showed only a white line across the screen. I tried a long restart, but no change.

 

Moderator Edit: Clarified subject and updated label

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‎04-25-2021 04:27

‎04-25-2021 04:27

Hi, are the PurePulse LED lights turning on?
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