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Charge 3 has a white shadow over the screen

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‎08-11-2021 01:20 - last edited on ‎08-11-2021 04:06 by Fitbit Moderator

‎08-11-2021 01:20 - last edited on ‎08-11-2021 04:06 by Fitbit Moderator

Hi, This morning my Fitbit was fine but I noticed suddenly that the screen had got a white shadow cast over it. I can still read the text, the screen still seems to be responsive and a long reset doesn't seem to change anything. Is anyone able to help please? 

 

Thanks

 

 

Moderator edit: subject for clarity/format

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‎08-11-2021 04:09

‎08-11-2021 04:09

Hello @HC07. Welcome to the community forums! 

 

Thank you very much for the information and for the troubleshooting steps you've tried prior to posting. Regarding your question, I was able to see that you reached out to our Support Team and they have provided assistance and information. If you still require further assistance or if you have any additional questions or inquiries, I recommend replying back to them and they will be more than glad to continue assisting you. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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