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Charge 3 has black lines across the screen

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‎08-01-2021 18:34 - last edited on ‎08-02-2021 04:14 by Fitbit Moderator

‎08-01-2021 18:34 - last edited on ‎08-02-2021 04:14 by Fitbit Moderator

I have a fitbit Charge 3 that has developed black lines across the screen. I purchased this Nov 27th 2020. What do I do?

 

 

 

Moderator edit: subject for clarity/format 

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‎08-02-2021 04:16

‎08-02-2021 04:16

Hello @Ammalou. Welcome to the community forums! 

 

Thank you for the detailed information. At this time, I was able to see that you have reached out to our Support Team and they were able to provide information and assistance. If you still have additional questions or inquiries, I recommend replying back to your case and they will be more than glad to continue assisting you. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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