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Charge 3 has blank screen, but still syncing and vibrating

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‎10-24-2020 06:50 - last edited on ‎11-12-2020 13:20 by Fitbit Moderator

‎10-24-2020 06:50 - last edited on ‎11-12-2020 13:20 by Fitbit Moderator

Have had similar problem previously where would not sync.  This time still syncing.  Have tried clock face change, tried holding reset whilst on charge and then coming off charge and back on, still completely Blank screen, and vibration still works,  any further suggestions?? 

 

 

Moderator Edit: Clarified subject

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‎10-25-2020 11:54 - last edited on ‎01-24-2025 07:16 by Fitbit Moderator

‎10-25-2020 11:54 - last edited on ‎01-24-2025 07:16 by Fitbit Moderator

@Dilksy Welcome to the Fitbit Community!

Let me help you with your Charge 3 screen not working and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-25-2020 12:01

‎10-25-2020 12:01

My screen has been very dim at best and some of the screen is blank. I hope it’s not pooched!

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