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Charge 3 has developed horizontal lines on the screen

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‎12-31-2020 00:23 - last edited on ‎12-31-2020 07:46 by Fitbit Moderator

‎12-31-2020 00:23 - last edited on ‎12-31-2020 07:46 by Fitbit Moderator

Yesterday I woke up with horizontal lines in my Fitbit and the next thing I know it went black. I tried to re start it following the guidelines here but the lines persist. I bought it in November last year so honestly I don't even know how it can be broken already. 

 

 

Moderator Edit: Clarified subject

 

 

 

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‎12-31-2020 00:37

‎12-31-2020 00:37

Fitbit's advice for those having this problem is at Check here for help with Charge 3 screen issues - Fitbit Community

 

As you've already tried the restart, your best option is to contact customer support. They can check your warranty status and advise on your options.

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