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Charge 3 has developed lines on the screen

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‎04-19-2024 11:34 - last edited on ‎04-20-2024 08:35 by Fitbit Moderator

‎04-19-2024 11:34 - last edited on ‎04-20-2024 08:35 by Fitbit Moderator

I have horizontal  lines going through the screen making it hard to read, I've changed clock face but that jasnt worked

Moderator Edit: Clarified subject

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‎04-20-2024 08:36 - edited ‎04-20-2024 08:38

‎04-20-2024 08:36 - edited ‎04-20-2024 08:38

Hi there, @Emma2628. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Charge 3 is still crashing itself suddenly. I will do my best to help you with this!

Since changing the clock face hasn't worked, please try restarting your Charge 3 by following these steps.

Maria | Community Moderator, Fitbit


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‎04-20-2024 18:23

In response to MarreFitbit

‎04-20-2024 18:23

Hi

I've tried both these on advice from other posts
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