help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 has developed while lines on the screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-17-2022 14:27 - last edited on ‎12-20-2022 04:39 by Fitbit Moderator

‎12-17-2022 14:27 - last edited on ‎12-20-2022 04:39 by Fitbit Moderator

Brightness of screen issue resolved. For some time now have had multiple horizontal lines on screen getting worse.  Pointless if I can't read the screen! I see multiple users having same problem. If you can't fix it I will look at other brands!

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎12-20-2022 04:40

‎12-20-2022 04:40

Hello there, @Lindarhasa. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Charge 3.

 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎12-21-2022 09:39

‎12-21-2022 09:39

My first fitbit suffered from this issue and was replaced under warranty.  The replacement is now the same {now out of warranty period} impossible to read the screen and non of the troubleshooting methods have helped. Looking at the forum this seems to be a common complaint and my view is that this fitbit model is not fit for purpose.  I will not be buying another and like you, will look at other brands.  A very disappointed customer!

Best Answer
0 Votes