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Charge 3 has grey faded vertical lines on display

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‎11-03-2020 12:52 - last edited on ‎11-12-2020 13:03 by Fitbit Moderator

‎11-03-2020 12:52 - last edited on ‎11-12-2020 13:03 by Fitbit Moderator

Hi fitbit crew,

The display on my fitbit has vertical lines on.  I've reset it already to no joy.  Had to have it replaced a while ago as the screen outright went blank and could not be fixed... hope we can sort this one!

 

Any help is appreciated!

 

Thanks,

Emma 

 

 

Moderator Edit: Clarified subject

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‎11-04-2020 05:14 - last edited on ‎01-24-2025 04:22 by Fitbit Moderator

‎11-04-2020 05:14 - last edited on ‎01-24-2025 04:22 by Fitbit Moderator

@ChoopaChoo Thanks for being part of our Community! 

Let me help you with your Charge 3 screen showing white lines and thank you for troubleshooting this issue. I have created a ticket so our Support can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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