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Charge 3 has lines across the screen

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‎10-25-2020 14:20 - last edited on ‎10-26-2020 06:06 by Fitbit Moderator

‎10-25-2020 14:20 - last edited on ‎10-26-2020 06:06 by Fitbit Moderator

My charge 3 developed a line across the screen a couple of days ago and now there are quite a few lines. I’ve tried restarting, but no difference has been made from it.

 

 

Moderator edit: updated subject for clarity

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‎10-26-2020 06:05

‎10-26-2020 06:05

Hi @deborahsproule, welcome to our Fitbit Community. I'm sorry to hear that the screen of your Charge 3 has lines across. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and wast told that they assisted you via chat. I'm glad to hear that a solution was provided and you will be back on track soon.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

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