Charge 3 has lines across the screen

[Pt16]

Why does my Charge 3 display have black horizontal lines across it? It makes it difficult to read.

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Pt16.

I am sorry to hear your Charge 3 screen has lines across the screen. I understand how you are feeling and I am here to help. I recommend doing the following:

1. Restart the device: How do I restart my Fitbit device?
2. If the issue persists, perform a long restart:  

• Connect the device to the charging cable.
• While the device is plugged into the charging cable, press and hold the button down for 15 seconds.
• The device turns on and shows a battery icon. Two vibrations occur: first a short vibration, then a medium vibration
• The device turns off.
• The device turns on and shows a progress bar and short vibrations occur. The progress bar completes. Note: A total of 7 short vibrations occur.
• Remove the device from the charging cable. The device shuts down.
• Important: Plug the device into the charging cable again.

By the way, I've moved your post to Other Charge Trackers board so we can keep our forums organized.

Let me know how it goes.