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Charge 3 has lines on screen and not syncing with Chromebook

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‎10-29-2020 03:08 - last edited on ‎10-30-2020 13:35 by

‎10-29-2020 03:08 - last edited on ‎10-30-2020 13:35 by

I recently got rid of my smartphone, only to find out that my fitbit won't sync with the fitbit app on my chromebook because my chromebook doesn't have location services.

Not that it would sync with my smartphone without half an hour of trying to get it to connect anyway.

Any advice from anyone?

Also, anyone else's screen being entirely lost to black lines?

 

 

Moderator edit: subject for clarity 

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‎10-30-2020 13:34

‎10-30-2020 13:34

Welcome to the Fitbit Community, @a_wildflower.

 

I am sorry to hear your Charge 3 has lines on screen and it is not syncing with your Chromebook. Thanks for the details shared, I understand how you are feeling and I am glad to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

You can confirm if your device is compatible with the Fitbit app at fitbit.com/devices.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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