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Charge 3 has moisture inside and screen not working properly

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‎02-13-2021 17:24 - last edited on ‎02-14-2021 11:13 by

‎02-13-2021 17:24 - last edited on ‎02-14-2021 11:13 by

Hi there,

My Charge 3 is out of warranty by 1.5 months and just up and died. The battery lost its charge, I recharged, then the screen started playing up changing displays randomly. The battery appears to have moisture under the clear “dots” on the back. So disappointed. 

Any advice??? 

Cheers

Harliv. 

 

 

Moderator edit: subject for clarity 

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‎02-14-2021 11:11

‎02-14-2021 11:11

Welcome to the Fitbit Community, @Harliv.

 

Thanks for the details shared in your post. I am sorry to hear about the disappointment this situation has caused. The best way to get help for this problem is to chat with our Support team online or give them a call. Click here to get connected. 

 

See you around.

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