help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 has to be resync'd every day.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-20-2020 14:15 - last edited on ‎09-24-2020 17:39 by Fitbit Moderator

‎01-20-2020 14:15 - last edited on ‎09-24-2020 17:39 by Fitbit Moderator

I'm really starting to regret upgrading to the charge 3 from the 2. Every single day I have to tell my phones blue tooth to "forget this device" and start the pairing process all over to get it to sync and be able to receive notifications on the fitbit. Anyone else having this issue. I'm have an Iphone 6s plus. Any fixes? All I can find online is that the charge 3 has known syncing issues. Has fitbit produced a fix yet?

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎01-21-2020 11:29

‎01-21-2020 11:29

Does the Red Banner just above your post apply to you?

Best Answer
0 Votes

‎01-21-2020 11:36

In response to SunsetRunner

‎01-21-2020 11:36

No it does not.

Best Answer
0 Votes

‎01-21-2020 12:16

‎01-21-2020 12:16

I have this issue as well. However my phone is an andriod, samsung galaxy s8+. Seems to have started after the latest update on the app, I havnt found a solution so I just put up with it, seems to have gotten worse since adding my kids fitbit to the family account as well, but it seems to have issues not syncing to my charge 3. 

Best Answer
0 Votes