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Charge 3 has vertical lines across the screen

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‎07-31-2020 11:51 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

‎07-31-2020 11:51 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

I have several vertical lines across my Charge 3 screen. I have searched the forums and have already tried both the standard & long reset. I have also tried changing the clock face. Lines are still there. Please help

 

 

Moderator edit: subject for clarity

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‎08-02-2020 17:47

‎08-02-2020 17:47

Welcome to the Fitbit Community, @MrsMMitchell.

 

I am sorry to hear your Charge 3 has vertical lines across the screen. Thanks for trying to resolve this and I am here to help. Since the steps you tried didn't help, I have forwarded your case to our Support team so they can follow up and assist you accordingly. Please keep an eye on your inbox.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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