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Charge 3 heart rate and sleep tracking accuracy

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‎11-06-2020 08:58 - last edited on ‎11-10-2020 12:26 by Fitbit Moderator

‎11-06-2020 08:58 - last edited on ‎11-10-2020 12:26 by Fitbit Moderator

In the past week, according to my Fitbit, my resting heart rate has dropped from it's usual 60 to 70 bpm, down through the 50's, and is now 45.  Whilst I try to keep myself reasonably fit, I have a number of health issues and am far from being athletic.  My exercise is limited to walks of around 2 to miles per day, though because of Lockdown restrictions and the weather last week, I could not even do that.  I have also noticed my sleep score has dropped, and my Fitbit now records that I am getting very low amounts of deep and REM sleep.  I have in the past had problems with my sleep and know how I feel when I do not have a good night, but despite what my fitbit says, I feel fine.  Could this be an issue with the sensors on my Fitbit.  It was purchased in June 2019 as a gift.  I would be grateful for any help or advice.  

 

Moderator Edit: Clarified subject

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‎11-10-2020 12:26

‎11-10-2020 12:26

Hi @Grg53, welcome to the Community Forums!

 

Thanks for bringing this to our attention. Let me share with you that heart-rate tracking can be affected by several factors including air temperature and device location on your arm. For more information about this, please check our help articles:

 

 

However, if your heart-rate tracker seems inaccurate after taking the recommendations into account, please reply with answers to the following questions so I can further investigate:

 

  1. What were you doing when you noticed the problem? If you were exercising, specifically what types of exercise?
  2. Were you wearing the Fitbit device particularly tight or loose?
  3. What was the position of the Fitbit device on your wrist? 

 

In regards sleep tracking, can you please elaborate? When was the first time you experienced this situation and how many times since then? I recommend you to learn more about sleep tracking on our help article: How do I track my sleep with my Fitbit device? and let me know if you have any additional questions.

 

I'll be waiting for your reply if further assistance is needed.

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