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Charge 3 heart rate information inaccurate

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‎01-07-2020 12:55 - last edited on ‎09-27-2020 19:52 by Fitbit Moderator

‎01-07-2020 12:55 - last edited on ‎09-27-2020 19:52 by Fitbit Moderator

Is it normal for an increase in heart rate from just walking around the house? My resting heart rate is 73 bpm goes up to 100 watching TV, is that the norm?

 

 

Moderator edit: subject for clarity

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‎01-08-2020 04:05

‎01-08-2020 04:05

It's great to see you here, @Tomb1982.

 

If you are having problems with your heart rate information, I recommend taking a look at this post, where you will be able to see some things that might be affecting this reading and some tips to improve it.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-08-2020 06:23

In response to AlejandraFitbit

‎01-08-2020 06:23

I did read through ' this post' thoroughly.  I have tried all suggestions on here and still my heart rate not registering on app...either laptop or phone for the past 4 days.  Also heart mostly does not register during workout or weights on actual Charge 3 but neither did my previous model.  Is fitbit working on these issues?  Sincerely

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‎01-08-2020 06:33

In response to AlejandraFitbit

‎01-08-2020 06:33

Got my charge 3 for xmas, HR working fine for first 5 days.  Still working on the actual Charge 3 however not registering on my apps, either phone or laptop?  I have read through all the relative posts, (including below) manual, instructions, changed wrist position, turned blue tooth on off still no reading on my apps.

 

 

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