05-16-2020
16:25
- last edited on
09-17-2020
08:56
by
MatthewFitbit
05-16-2020
16:25
- last edited on
09-17-2020
08:56
by
MatthewFitbit
Since a few weeks I have a problem with the heart rate screens in my app. When you click on the heart in your app you're taking to a screen with a slider with resting heart rate etc and below that there's graphs per day showing your heart rate.
Well for me both resting heart rate (1st slider) and those little graphs are bugging. Haven't displayed any data the last 5 days. I can however see it IS tracking my data as the Minutes in Heart rate zone is displaying data for every day upto today.
So it's syncing... It's measuring my heart rate... Just the app not displaying it in the main heart rate screen... Any ideas?
Moderator Edit: Clarified subject
09-09-2020 08:27
09-09-2020 08:27
It's great to welcome you, @Scipita.
Thanks for troubleshooting this heart rate issue. Are you still having problems with your heart rate information? If so, please check if your app is updated and also your tracker.
I hope to hear from you soon.