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Charge 3 heart rate too high

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Today my Fitbit has logged 271 active minutes for me so far.  I sit at a desk all day.  I did go to yoga for an hour during part of the time it spiked, but the spike is before and after and excessively high.  For example, yesterday I walked 3.7 miles and my actively level was only 74 for the entire day. It also has been spiking my heart rate up to 168 and 177 today while I am sitting at my desk working.  My heart rate is usually high 60's to low 80's.  What can I do about this?

 

 

Moderator edit: updated subject for clarity

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Hello there @Segalhouse, welcome to the Community Forums. Thanks for the details provided about the accuracy of your heart rate on your Charge 3.

I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox so they can continue assisting you.

Let me know if there's anything else I may do to help you in the meantime. 

Maria | Community Moderator, Fitbit


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