help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 heart rate too high

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-29-2021 06:04 - last edited on ‎03-29-2021 06:21 by Fitbit Moderator

‎03-29-2021 06:04 - last edited on ‎03-29-2021 06:21 by Fitbit Moderator

Heart rate display is double than what is normal as comparing with actual heart rate monitor

i turned off the setting in charge 3 and re syncing after turning on the heart rate in the setting 

no change

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-29-2021 06:23

‎03-29-2021 06:23

Hello @Sanghvi5m It's great to see you around! 

 

Thank you for the information and for the troubleshooting steps you've followed! I was able to see that you have reached out to our Support Team and they have provided assistance. Since you have received assistance from them, I suggest you to update your case if you require further assistance or if you have any additional questions about the outcome of your case. 

 

Have a great day! 

Wilson M. | Community Moderator, Fitbit.
Best Answer
0 Votes